Privacy Policy

1. Data Controller

The controller of personal data collected through this website is National Tourism Agency (NTA), a public institution established under Albanian legislation.

AKT acts as a state body responsible for the promotion and development of tourism in Albania and is obliged to respect all legal requirements related to the protection of personal data.

2. The Data We Collect

During your visit and interaction with the akt.gov.al website, we may only collect technical and anonymous data, as follows:

  • Technical data: IP address, browser type, operating system
  • Navigation data: pages visited, session duration, referral sources
  • Analytical data: anonymous statistics on site usage

This data is used only in an aggregated manner and does not allow for the direct identification of users.

3. Purpose of Processing

The data is processed only for the following purposes:

  • Ensuring the proper and technical functioning of the website
  • Anonymous statistical analysis of traffic and visitor behavior
  • Improving user experience and site performance
  • Fulfillment of legal and institutional obligations
  • Providing accurate tourist information

4. Legal Basis of Processing

The processing of your personal data is based on the following legal grounds, according to Law No. 9887/2008 "On the Protection of Personal Data" and its amendments:

  • Your free and express consent: when you subscribe to the tourism newsletter or send questions
  • Execution of a legal obligation: when the law requires the retention of certain data
  • Legitimate public interest: for anonymous navigation statistics and site analytics
  • Execution of institutional functions: as a national public tourism authority

5. Data Storage and Retention

Technical and analytical data is stored only for as long as necessary for statistical analysis and service improvement.

  • Analytics and navigation data: maximum 26 months (anonymized)
  • Data for legal or technical purposes: according to applicable legislation

After this period, the data is anonymized or securely deleted.

6. Sharing with Third Parties

AKT does not sell, rent or trade your personal information with third parties for commercial purposes.

Data may only be shared with the following categories, and only when necessary:

  • Technical service providers (hosting, IT security) bound by confidentiality agreements
  • Albanian state authorities, when required by law or court order
  • Partner institutions of the Ministry of Tourism and Environment, for official purposes only
  • Analytical platforms (e.g. Google Analytics) in anonymized and aggregated form

No data transfer outside Albanian territory is carried out without appropriate protection measures, according to the European Commission's Data Protection standards.

7. Cookies and Tracking Technologies

The akt.gov.al website uses cookie technology to ensure proper functioning, visitor analysis, and improve the browsing experience.

  • Necessary cookies: necessary for the basic functioning of the site — cannot be disabled
  • Analytical cookies: collect anonymous statistical data on how the site is used
  • Functional cookies: remember your preferences (language, location) during your visit
  • Social media cookies: are activated when you interact with social media content

You can manage or disable cookies through your browser settings. Disabling some cookies may affect the functionality of the site.

8. Your Rights as a Data Subject

As a subject of personal data, you have the following rights:

  • Right of access
  • Right to correction
  • Right to erasure
  • Right of limitation
  • Right of objection
  • The right to mobility
  • Right to withdraw consent

AKT will respond to you within 30 days.

9. Data Security

  • SSL/TLS encryption
  • Access control
  • Security audits
  • Staff training

10. Contact

National Tourism Agency (NTA)

Email: info@akt.gov.al

Address: Tirana, Albania

Web: www.akt.gov.al